Terms of service

Last Updated: July 2026

Welcome to GlowVelle™. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or purchasing from GlowVelle, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General Information

Throughout the site, the terms "we," "us," and "our" refer to GlowVelle. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or have permission from a parent or guardian.
You are legally able to enter into binding agreements.
You will use our website only for lawful purposes.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is free of errors.

GlowVelle reserves the right to:

Modify prices at any time.
Discontinue products without notice.
Limit quantities purchased per customer.
Refuse or cancel orders at our discretion.

4. Orders

Once an order is placed, you will receive an order confirmation email.

GlowVelle reserves the right to refuse or cancel any order for reasons including:

Suspected fraud.
Pricing or inventory errors.
Violation of these Terms.
Payment issues.

If your order is canceled after payment has been processed, a refund will be issued.

5. Shipping & Delivery

Estimated shipping times are provided for convenience and are not guaranteed.

GlowVelle is not responsible for delays caused by:

Customs processing.
Carrier issues.
Weather conditions.
Incorrect shipping information provided by the customer.

For more information, please review our Shipping Policy.

6. Returns & Refunds

Please review our Returns & Refunds Policy for information regarding eligibility, replacements, and refunds.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Text
Website design

is the property of GlowVelle and may not be copied, reproduced, or distributed without written permission.

8. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website functionality.
Upload malicious code or viruses.
Misrepresent your identity.
Violate any applicable laws or regulations.

9. Limitation of Liability

To the fullest extent permitted by law, GlowVelle shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product in question.

10. Disclaimer

GlowVelle products are intended for personal use only.

Any statements regarding beauty, wellness, or skincare products have not been evaluated by the U.S. Food and Drug Administration (FDA) unless otherwise stated.

Results may vary from person to person. GlowVelle does not guarantee specific outcomes from the use of any product.

11. Third-Party Services

Our website may include links or integrations with third-party services, including:

Shopify
TikTok
Meta
Google
Payment processors
Shipping providers

We are not responsible for the policies or practices of third-party services.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which GlowVelle operates, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.