Shipping policy
Shipping Information
At GlowVelle, we're committed to delivering your order as quickly and safely as possible.
Estimated Delivery Times
| Country | Delivery Time |
|---|---|
| United States | 6–12 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 7–15 Business Days |
| Australia | 7–18 Business Days |
| Rest of World | 7–21 Business Days |
Please note that delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Worldwide Shipping
We proudly offer worldwide shipping to most countries. Shipping availability will be displayed during checkout.
Order Processing
- Processing Time: 1–3 Business Days
- Orders are processed Monday through Friday.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
International customers may be responsible for import duties, taxes, or customs fees imposed by their local government. These charges are not included in the product or shipping price.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate at checkout.
GlowVelle is not responsible for orders shipped to incorrectly entered addresses. Once an order has been processed, we may be unable to modify shipping details.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team and we'll be happy to assist you.
Need Assistance?
For any questions regarding your order or shipping, please contact us:
Email: support@glowvelle.com